Terms of service.

Welcome to Galaxy Visual Agency, LLC ("we," "us," or "our"). By accessing or using our website, services, or products, you agree to comply with and be bound by these Terms of Service ("Terms"). Please read these Terms carefully. If you do not agree with these Terms, you should not use our services.

1. Acceptance of Terms By accessing or using our website or services, you agree to these Terms and our Privacy Policy. If you are using our services on behalf of an organization, you represent that you have the authority to bind the organization to these Terms.

2. Services Provided Galaxy Visual Agency, LLC provides creative services including but not limited to social media content creation, branding photography, lifestyle photography, product photography, and video production.

3. Use of Services You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for all activity that occurs under your account.

4. Intellectual Property All content created by Galaxy Visual Agency, LLC, including but not limited to photographs, videos, graphics, and written content, is the intellectual property of Galaxy Visual Agency, LLC. You may not use, reproduce, or distribute our content without our express written permission.

5. Payment Terms Clients agree to pay the fees associated with the services they receive from Galaxy Visual Agency, LLC. Payment terms will be outlined in individual contracts or agreements. Late payments may result in additional fees or suspension of services.

6. Confidentiality We respect your confidential information and expect you to respect ours. Both parties agree not to disclose any confidential information to third parties without prior written consent.

7. Limitation of Liability Galaxy Visual Agency, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of our services.

8. Termination We reserve the right to terminate or suspend your access to our services at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

9. Changes to Terms We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

10. Governing Law These Terms shall be governed and construed in accordance with the laws of the State of Nevada, without regard to its conflict of law provisions.

11. Contact Us If you have any questions about these Terms, please contact us at:

Galaxy Visual Agency, LLC
6210 N Jones Blvd #750544, Las Vegas, NV 89136
contact@galaxyvisualagency.com
(725) 300-8140

Cancellation policy

At Galaxy Visual Agency, we understand that unexpected situations can arise. To ensure smooth scheduling and fairness to all our clients, the following cancellation policy applies to all bookings:

Cancellation or Rescheduling Requests:

  • All cancellation or rescheduling requests must be made at least 3 days prior to the scheduled booking appointment.

Cancellation Fee:

  • If a cancellation is made within 3 days of the scheduled appointment, 50% of the service cost will be non-refundable as a cancellation fee.

Rescheduling Fee:

  • If a rescheduling request is made within 3 days of the scheduled appointment, an additional $150 rescheduling fee will be applied to the final balance.

Non-Refundable Services:

  • If a cancellation or rescheduling request is made within 24 hours of the scheduled appointment, the service will be deemed non-refundable, and the full amount will be retained.

By booking with Galaxy Visual Agency, you agree to these terms. We appreciate your understanding and cooperation in helping us provide the best possible service to all our clients.

If you have any questions about these terms, please contact us at:

Galaxy Visual Agency, LLC
6210 N Jones Blvd #750544, Las Vegas, NV 89136
contact@galaxyvisualagency.com
(725) 300-8140

Terms of Service for Physical Products, Prints, and Clothing

Production and Delivery:

  • All physical products, including prints and clothing, are made to order to ensure the highest quality. Please allow up to [insert production time, e.g., 7-14 business days] for production before shipping. Delivery times may vary based on your location and selected shipping method.

Returns and Exchanges:

  • Prints: All prints are custom-made and therefore non-refundable and non-exchangeable unless they arrive damaged or defective. If there is an issue with your order, please contact us within 7 days of delivery with photos of the defect or damage for resolution.

  • Clothing: Clothing items may be eligible for size exchanges or refunds only if unworn, unwashed, and returned in their original condition within 14 days of delivery. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Order Modifications:

  • Once an order for prints or clothing is placed, modifications or cancellations are not guaranteed.

Damaged or Defective Items:

  • If your item arrives damaged or defective, we will gladly offer a replacement or refund. You must notify us within 7 days of receiving your order with clear photographs of the damage or defect.

Shipping Delays:

  • Galaxy Visual Agency is not responsible for shipping delays caused by carriers, customs processes, or unforeseen circumstances beyond our control. Tracking information will be provided once your order ships.

Intellectual Property:

  • All prints and designs sold by Galaxy Visual Agency are protected by copyright laws. They are for personal use only and may not be reproduced, distributed, or used for commercial purposes without explicit permission.

By purchasing from Galaxy Visual Agency, you agree to these Terms of Service.

Thank you for supporting Galaxy Visual Agency!

If you have any questions or concerns about your order, please contact us at

Galaxy Visual Agency, LLC
6210 N Jones Blvd #750544, Las Vegas, NV 89136
contact@galaxyvisualagency.com
(725) 300-8140